Lead follow-up for Glasgow businesses
Lead follow-up that replies in seconds and books the appointment
An enquiry arrives at 7pm. You reply at 10 the next morning. By then they have already spoken to two other firms. The first business to reply properly usually wins the work. Instant lead follow-up answers every enquiry within seconds, asks the questions you would ask, and books the serious ones straight into your diary.
Book a free 15 minute call See how it works
£300 setup + £299 a month
Merchant City DentalWebsite enquiry
- New enquiry, 19:12
- Hi Lucy, thanks for getting in touch with Merchant City Dental. Is this about whitening, a check-up or something else?
- Whitening. How much is it?
- Whitening starts at £295, and the first consultation is free. Would Tuesday at 5:30pm suit you?
- Perfect
The cost of doing nothing
Every enquiry has already cost you something: advertising, your website, years of reputation. Losing it because the reply came hours later is money spent and nothing earned. For a practice or firm, even two extra clients a month can be worth thousands.
A real-world example
A dentist, solicitor or estate agent gets enquiries and replies hours later. Now every one gets an instant reply, is qualified and booked in.
How it works.
Set up once, then it runs on its own. You only step in when a customer needs a person.
The enquiry arrives
From your website, email, Facebook, Google or a missed call.
Within seconds
A personal reply that answers their question and asks what you would ask.
Qualified
Budget, timescale and type of work captured, so you know who is serious.
Booked
A consultation, viewing or appointment booked straight into your calendar.
Who it is for
- Dentists and private clinics
- Solicitors and accountants
- Estate and letting agents
- Any business whose enquiries arrive while the team is busy
What is included
- Instant replies on web forms, email and social messages
- Questions that qualify each lead, written with you
- Booking straight into your calendar
- Every lead logged in your CRM with its full history
- A daily list of the leads that need a person
- Follow-ups that stop the moment someone replies
What it costs
£299a month
Plus £300 setup, agreed in writing before any work starts.
Or save with a package
£349a month, Win More Work
Quote follow-up, Lead follow-up, for £250 setup. That is £99 a month less than buying them separately.
Questions people ask
Something else on your mind? Ask us directly. We reply within 48 hours.
Will it work with my current website and email?
Yes. It connects to website forms, email inboxes and Facebook and Google messages. If you have a CRM, leads go straight into it.
What if the question needs a person?
It says so politely, takes the details and passes the lead to you with everything you need to call back.
Do customers know the first reply is automated?
The reply makes clear it comes from your business’s assistant, and anyone can ask for a person at any time.
Is it GDPR compliant?
Replies only go to people who contacted you first, personal data is kept to a minimum, and we explain exactly where it is stored before anything goes live.
Works well alongside.
Every automation connects to the others, your website and your CRM. See all ten.
Book your free 15 minute call
Tell us where customers slip through the cracks. We reply within 48 hours to book a short call, then send one fixed price in writing.
- No obligation and no hard sell
- Works with the phone, booking system and CRM you already use
- Built and supported from Paisley, for businesses across Glasgow and Scotland
Appointment reminders, missed call replies and quote follow-ups are service messages to people who have already contacted or booked with you. Marketing texts and emails are only sent to people who have opted in, with an easy opt-out every time, in line with UK GDPR and PECR.