Missed call text-back for Glasgow businesses
Missed call text-back: every caller hears from you in 60 seconds
You are under a sink, up a ladder or with a client, and the phone rings out. Most people who reach voicemail never leave a message. They ring the next business on Google. Missed call text-back sends every caller a friendly text from your business within 60 seconds, asks what they need and keeps the job with you.
Book a free 15 minute call See how it works
£150 setup + £99 a month
Clyde PlumbingText message
- Missed call, 10:42
- Sorry we missed your call, it’s Clyde Plumbing. We’re on a job right now. What can we help with?
- Leaking pipe under the kitchen sink. Can someone come today?
- Thanks. Jamie can be with you between 3 and 4pm. Reply YES to book.
- YES
The cost of doing nothing
Five missed calls a day is 25 a week. If even one in five was a real job worth £300, that is £1,500 a week going to someone else. Not because they were better, but because they answered first.
A real-world example
A Glasgow plumber misses 5 calls a day while on jobs. Now every caller gets a text within 60 seconds.
How it works.
Set up once, then it runs on its own. You only step in when a customer needs a person.
The call is missed
You are on a job, with a customer or closed for the night, and the phone rings out.
Within 60 seconds
The caller gets a text: sorry we missed you, this is your business, what can we help with?
They reply
The conversation lands on your phone and in your CRM, with the caller’s number and what they need.
You call back
At a time that suits you, already knowing what the job is.
Who it is for
- Plumbers, electricians, roofers and joiners who miss calls on site
- Salons and barbers whose phone rings mid-appointment
- Clinics and offices that close before the phone stops ringing
- Anyone who loses work to voicemail
What is included
- Setup on your existing business number, or a new one
- A text written with you, in your voice
- Replies sent to your mobile and logged in your CRM
- Different messages for opening hours and after hours
- A monthly report of missed calls and replies
- Changes to your message whenever you need them
What it costs
£99a month
Plus £150 setup, agreed in writing before any work starts.
Or save with a package
£249a month, Never Miss a Customer
Missed call text-back, Review requests, Appointment reminders, for £150 setup. That is £128 a month less than buying them separately.
Questions people ask
Something else on your mind? Ask us directly. We reply within 48 hours.
Will the text come from my business?
Yes. We set it up on your existing number or a dedicated business number, and every message says clearly who it is from.
Does it work with my mobile or landline?
It works with most UK mobiles, landlines and internet phone systems. We check yours on the free 15 minute call before you commit to anything.
Is this marketing under PECR?
No. Replying to someone who has just called you about your services is a service message. Callers are never added to a marketing list without their consent.
How fast is setup?
Missed call text-back is one of the quickest automations we build, and is often running within a week of our call.
Works well alongside.
Every automation connects to the others, your website and your CRM. See all ten.
Book your free 15 minute call
Tell us where customers slip through the cracks. We reply within 48 hours to book a short call, then send one fixed price in writing.
- No obligation and no hard sell
- Works with the phone, booking system and CRM you already use
- Built and supported from Paisley, for businesses across Glasgow and Scotland
Appointment reminders, missed call replies and quote follow-ups are service messages to people who have already contacted or booked with you. Marketing texts and emails are only sent to people who have opted in, with an easy opt-out every time, in line with UK GDPR and PECR.