A website chat assistant that knows your business
Most visitors leave a website without asking the one question that would have made them buy. A chat assistant trained on your own services, prices and policies answers that question on the spot, any time of day, and turns the conversation into a booking or an enquiry you can follow up.
From £995 to set up, one fixed price agreed in writing.
A person always stays in control. You own what we build.
Explore the AI receptionist
A demo for a made-up plumber. Choose what the customer says; nothing is sent anywhere.
Hi, thanks for getting in touch with Clyde Plumbing. How can I help?
Can I get a quote for a new bathroom?
We can do that. We’re open 9 to 1 on Saturdays and I can book a free quote visit. Is Saturday at 10:30 OK?
Yes, 10:30 is fine
Done. You’re booked for a free quote. What’s the best number for the engineer to call if they’re running late?
Use my mobile from this chat
Thanks. You’ll get a text reminder on Friday. Anything else?
Booked: Saturday 10:30, free bathroom quote. Added to the calendar and the CRM, reminder set.
Who it’s for
- Businesses whose website gets visitors but not enough enquiries
- Anyone answering the same ten questions every week
- Shops and services with detailed products, prices or policies
What’s included
- A chat assistant trained only on your information
- Answers that link to the right page on your site
- Bookings and enquiries captured in the chat
- A handover to you, by email or text, when a person is needed
- An accessible chat window that works by keyboard and screen reader
- A monthly look at the questions people ask, so your website can answer them too
Only your answers
The assistant answers from your own information, not from the internet at large. If it does not know, it says so and offers to pass the question to you.
Accessible by design
Many chat widgets are hard to use with a keyboard or screen reader. Ours are built to the same accessibility standard as the rest of our websites.
Timescales
Usually live within two weeks.
How it works
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Chat
A short call or a few emails to understand what you need and what it is worth to you.
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Price
One fixed price in writing, with a timeline. It does not change halfway through.
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Build
We build it by hand, show you progress as we go and test it properly.
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Launch
We put it live and check it on every kind of phone and computer.
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Look after
We stay around for updates, fixes and the next idea.
Questions people ask
Something else on your mind? Ask us directly. We reply within 48 hours.
Does it work on any website?
Yes. It works on websites we build and on most others, as a small piece of code added to the page.
Will it make things up?
It answers from your information only, and we test it with awkward questions before it goes live. When it is unsure, it hands over to you.
Can it take bookings?
Yes, connected to your calendar or booking system.
How much does it cost?
A fixed set-up price from £995, plus small running costs that we estimate up front.
Will it slow my website down?
No. It loads after the page and only when someone opens it.
What is the difference between this and ChatGPT?
ChatGPT knows a little about everything. Your assistant knows a lot about your business, follows your rules and books work. Our guide AI agency or DIY with ChatGPT? compares the two.
More AI automation
Find out what AI could save you
We reply within 48 hours with one fixed price in writing. No obligation, no sales patter.