AI for retail: answers for shoppers, hours back for you
Shoppers ask the same questions about stock, sizes, delivery and returns, and expect answers straight away. AI can answer from your own product information, give order updates, remind people about the basket they left behind and take routine admin off your hands. Billy has built systems for retailers including Selfridges, Harrods and Fortnum & Mason.
From £995 to set up, one fixed price agreed in writing.
A person always stays in control. You own what we build.
Where AI helps
Product questions answered
Sizes, stock, materials and delivery times, answered from your own catalogue.
“Where is my order?”
Order updates given automatically, so your inbox is not full of the same question.
Abandoned baskets
A helpful reminder to people who left something in their basket, sent at the right time.
Stock and supplier admin
Low-stock alerts and supplier orders prepared for a person to approve.
The AI services behind it
- Website chat assistantA chat assistant on your website that answers questions from your own information and turns visitors into enquiries.
- Workflow automationEmail, invoicing, reports and admin that run themselves, connected across the tools you already use.
- AI inside your CRMSummaries, drafted replies, tidy data and next steps, inside the CRM your team already uses.
How it works
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Chat
A short call or a few emails to understand what you need and what it is worth to you.
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Price
One fixed price in writing, with a timeline. It does not change halfway through.
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Build
We build it by hand, show you progress as we go and test it properly.
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Launch
We put it live and check it on every kind of phone and computer.
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Look after
We stay around for updates, fixes and the next idea.
Questions people ask
Something else on your mind? Ask us directly. We reply within 48 hours.
Does it work with Shopify or WooCommerce?
Usually, yes. Most online shop platforms can be connected.
Can it handle returns?
It can explain your returns policy and start a return, with a person approving refunds.
We are a physical shop. Is it still useful?
Yes: answering phone and social media questions, and taking click-and-collect or appointment bookings.
How much does it cost?
A fixed set-up price from £995, agreed before we start.
More AI automation
- Missed call text-back
- Review requests
- Appointment reminders
- Quote follow-up
- Customer re-engagement
- Lead follow-up
- Cold outreach automation
- AI voice receptionist
- Client onboarding
- Full backend CRM
- Website chat assistant
- Workflow automation
- AI inside your CRM
- AI consultancy and audits
- Custom AI agents and integrations
Find out what AI could save you
We reply within 48 hours with one fixed price in writing. No obligation, no sales patter.